Privacy Policy

Effective Date: January 8, 2026

ABA Journey (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains what information we may collect when you visit our website, how we use it, and the choices you have.

By using this website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect information in the following ways:

Information You Provide

• Contact details you submit through forms (such as your name and email address)
• Phone number (if you choose to provide it for contact or SMS communication)
• Messages or questions you send through our contact form

Information Collected Automatically

• Basic device and browser data (such as browser type and device type)
• Usage data (such as pages visited, time on page, and referring websites)
• Approximate location (derived from IP address)

We do not intentionally collect sensitive personal information (such as medical records). Please avoid submitting sensitive information through website forms.

How We Use Information

We may use collected information to:

• Respond to inquiries and provide support
• Send SMS/text messages if you have opted in to receive them
• Improve our website content, structure, and user experience
• Understand how visitors use our website (analytics)
• Maintain website security and prevent misuse

Cookies and Similar Technologies

We may use cookies and similar technologies to improve functionality and understand website performance. Cookies are small files stored on your device that help websites work more efficiently and provide usage insights.

You can control cookies through your browser settings. Disabling cookies may affect certain site features.

Analytics and Third-Party Tools

We may use third-party tools (such as analytics or performance tools) to better understand website usage and improve our content. These providers may collect data through cookies or similar technologies.

ABA Journey does not control how third-party providers handle data once collected. We recommend reviewing their privacy policies if you would like additional detail.

How We Share Information

We do not sell your personal information.

We may share information in limited situations:

• Service providers: Vendors that help us operate the website (hosting, analytics, security)
• Legal obligations: When required to comply with law, regulation, or legal process
• Website protection: To protect ABA Journey, our users, or the public from fraud, security issues, or misuse

SMS Communication and Mobile Information

If you provide your phone number and opt in to receive SMS communications from ABA Journey, we may use your number to send service-related messages, appointment reminders, updates, or responses to inquiries.

SMS consent is obtained through our website forms or other written communication where you voluntarily provide your phone number and agree to receive text messages.

Message frequency may vary. Standard message and data rates may apply. You may opt out of SMS communications at any time by replying STOP to any message.

We do not sell, rent, or share mobile phone numbers or SMS consent information with third parties for marketing purposes.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.

Your Choices

Depending on your location and applicable laws, you may have rights to:

• Request access to personal information we hold about you
• Request correction or deletion of your personal information
• Opt out of certain tracking technologies by adjusting browser settings

To make a request, please contact us through our website’s contact form.

Children’s Privacy

This website is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information through our site, please contact us so we can address it.

Security

We take reasonable steps to protect information submitted through the website. However, no method of transmission or storage is 100% secure. You use the website and submit information at your own risk.

Third-Party Links

Our website may link to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party site you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the Effective Date at the top of this page. Continued use of the website after changes are posted indicates acceptance of the updated policy.

Contact

If you have questions about this Privacy Policy or want to make a privacy request, please contact us.